Part B: Our work in detail

Pārongo ā-tāone

We aim to build trust and confidence by being open, transparent and accountable.



This strategic area includes activities which enable democratic decision making. We encourage public input and involvement to ensure all points of view and relevant information are considered when we make decisions on behalf of Wellingtonians.

Our partnerships with mana whenua recognise their special place in the city’s history and their relationship with its land, waterways and other parts of its environment.

In this section

This section includes what’s changing since we released Our 10-Year Plan, other key projects coming up, key performance measures and what it costs. There are two groups of activities in this section:

1.1 Governance, information and engagement.

1.2 Māori and mana whenua partnerships.


Snaphot. Wellington wards and elected members. Citywide: Mayor Justin Lester, Northern Ward: Jill Day, Peter Gilberd, Malcolm Sparrow. Onslow-Western Ward: Diane Calvert, Andy Foster, Simon Woolf. Lambton Ward: Brian Dawson, Iona Pannett, Nicola Young. Southern Ward: Fleur Fitzsimons, David Lee. Eastern Ward: Simon Marsh, Sarah Free, Chris Calvi-Freeman. 45.6% of Wellington residents voted in the local body elections in 2016, up from 41.1% in 2013 and 38.5% in 2010. 48% of Wellington residents agree that decisions are made in the best interests of the city. 72% of Wellington residents are satisfied with their involvement with decision making. 76% of Māori residents are satisfied with or neutral about their involvement in decision-making.

What we do – an overviewTop

Our work programme in 2019/20Top

Elections: Local body elections are held every three years throughout New Zealand. The next election will be held on 12 October 2019. Elections will be held for the Mayor, 14 Councillors (who are elected in five wards across the city) and Community Board members for the Tawa and Makara-Ohariu Community Boards. Nominations for these positions will be open from 19 July to 16 August 2019.

Wellington has used the single transferrable vote system since 2002. Under this system voters rank their preferred candidates with a number, and candidates are elected by reaching the “quota” – the number of votes required to be elected – which is based on the total number of votes and the number of vacant positions.

Voting documents will be posted to all enrolled electors from 20 September. The voting period is approximately three weeks. Voters fill out the form and post the voting document in the envelope supplied. Voting documents can also be returned to all Wellington City branch libraries or the Arapaki Manners Library and Service Centre. Voting documents must be received by 12 noon on 12 October. A progress result is generally expected by late afternoon on Saturday 12 October.

Pre-election report: Before each local body election, the Chief Executive produces a pre-election report summarising the major projects planned for the upcoming triennium, along with the financial information on rates, rates increases and borrowing. The pre-election report is expected to be publicly released at the end of July.

Arapaki Manners Library and Service Centre: Our service centre recently moved to its new home in Manners Street. It shares the space with the first of several pop-up libraries that will temporarily replace the Central Library, which was closed in March 2019 because of structural issues. Wellingtonians can now browse and borrow library items, read newspapers, register their dog and pay rates all in one place. 2019/20 will be the settling in of this new multi-service space.

What it costsTop

2019/20 Annual Plan $000
Operating expenditure 19,901
Capital expenditure 123

Measuring our performanceTop

We use performance measures to track how well we are delivering services against targets. The following represents the groups of measures we have for the two groups of activities. For details of individual performance measures and targets, see Detailed performance information in Part D: Appendices.

We also have outcome indicators to monitor progress toward desired results for the city. These indicators are at least partly out of our control. For these indicators, please refer to Our 10-Year Plan on our website,

Rationale What we measure Activities
1.1 Governance, information and engagement
  • To facilitate democratic decision-making.
  • To provide open access to information.
  • Facilitating democratic decision-making.
  • Community engagement.
  • Providing information and a point of contact.
  • 1.1.1 City governance and engagement.
  • 1.1.2 Civic information.
  • 1.1.3 City archives.
1.2 Māori and mana whenua partnerships
  • To strengthen our partnerships and recognise the special place of Māori and mana whenua in Council decision-making.
  • Relationship with mana whenua.
  • Engaging Māori residents in decisions.
  • Promoting Māori culture.
  • 1.2.1 Māori and mana whenua partnerships.